One Professional Cold Caller, with a 12 line dialer in XenCall can make on average 400-600 calls per day, depending on the answer rate. That comes out to about 8,000 calls per month.
XenCall Dialer does have a Call Recording feature which is great because it does allow you to record your calls and listen to them afterwards.
Yes, of course, if at any time you decide to put your service on hold for 1-2 months and try out Pay by Call, then we can definitely do that. Although if you’re making more than 2,000 calls per month, it makes sense to use the monthly Professional Cold Caller option.
Your Professional Cold Caller would be assigned to you by one of our managers who would be communicating with you on a daily basis through WhatsApp chat providing list feedback and reporting on how the Caller did that day. If for any reason you would like to change your Caller for any reason, just let us know and we can do so immediately, as many times as you like. All of our Callers go through a week long training program that ensures that they are fit for the role and are truly rockstars. If the Caller does not provide leads more than 3 days in a row, we automatically replace them with someone else.
For the monthly subscription, you would need a dialer and a list provider subscription that we do not provide – but it is up to you on which dialer and list provider you would like to use – we only recommend XenCall and Propstream. We offer XenCall at a discounted $99/month as we buy these accounts in bulk to pass on the savings over to you.
For Pay by Call, you would only need to send us the skipped traced list and we’ll use our in house dialer account (XenCall) to go through it.
This will be a one time fee as long as you do not cancel your service – if you put your service on hold for a month or two, then of course you would not have to pay this again when you’re ready to go again. It is a one time fee.
No minimum is required, although we recommend at least 500 contacts to make sure that the Caller has enough numbers to dial for the day – but again it is up to you.
Yes, for the price of 0.59/contact we will call the list twice for you – once in the morning and another time in the evening.
We only bill for the number of contacts that are submitted with phone numbers, excluding any duplicates. We try our best to get through to as many contacts as possible, but I am sure you would understand that it is outside of our power to know beforehand who picks up and who doesn’t. We do work with you to make sure that we do all we can to get through – at times dialing the same list for the third or fourth time if too many numbers did not go through or were voicemails.